Kempinski Hotel Grand Arena Bansko | Hotel in Bansko

| 9.3 (1094 Reviews) | Pet Friendly 1 Bathroom 12 Guests

Shiligarnika Hotel | Kempinski Hotel Grand Arena Bansko

Hotel in Shiligarnika, Bansko

Being the only ski-in and ski-out hotel in Bansko, Kempinski Hotel Grand Arena Bansko is located in the very heart of the mountain resort, right across the Gondola elevator station. The five-star luxury hotel features 157 Alpine-style rooms, including 25 suites and an exclusive Presidential Suite, fully renovated Kempinski The Spa, four conference rooms and dining rooms with spectacular views of the majestic Pirin Mountains, offering an authentic Kempinski gourmet experience. The Gallery restaurant offers themed buffets throughout the winter and BBQ at the sunlit terrace during the summer. The guests can explore the spirit of Mediterranean cuisine at Come Prima Restaurant in a romantic and cozy ambiance. Live cooking by the hotel’s international culinary team headed by Executive Chef Nikola Todorov (instead of Trevor Portelli) in the open kitchen. In the winter, The Sushi Bar and Teppanyaki Grill welcome guests for an exquisite meal and show by expert Teppanyaki chefs. In summer, La Veranda Bar & Lounge offers not only a breathtaking view of the mountain but also a unique menu, superb summer cocktails and the sushi corner by the pool. Piano bar Sing Sing warms up the winter nights with amazing live performances and a spirited atmosphere. The Lobby Bar is the perfect place for a morning coffee or a light snack for lunch, or even a nice cocktail in front of the cozy fireplace on cold winter nights. Free access to a 24-hour gym and to a thermal area of the Spa is included. It offers Finish sauna, Herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, custom-made aroma steam bath, laconium, one indoor and two outdoor swimming pools, kids outdoor swimming pool, indoor and outdoor hot tub and a unique snow room. Family-friendly Kempinski Hotel Grand Arena Bansko Bansko has a supervised Kids Club offering complimentary childcare for all hotel guests with children aged 3 to 12 years old with a daily program with a variety of amusing activities and games. The hotel can organize airport pick-up and drop-off from Sofia and Thessaloniki International Airport.

Kempinski Hotel Grand Arena Bansko is located in Bansko.

This 116 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Pet Friendly, Balcony/Terrace, and several others. This is a 5 star rated property and has over 1094 reviews with the average score of 9.3 . Coming to Bansko and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 116 Bedrooms Hotel if you want to learn more about this Hotala.co.nz place in Bansko. These details are authentic, as they are provided by our partner, booking.com.

This Kempinski Hotel Grand Arena Bansko in Bansko is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kempinski Hotel Grand Arena Bansko”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Pirin Street 96, Bansko, 2770, Bulgaria

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Breakfast in the room

Restaurant

Kids' meals

Kid-friendly buffet

Special diet meals (on request)

Wine/Champagne

Fruit

Snack bar

Parking

Accessible parking

Parking on site

Parking

Electric vehicle charging station

Parking garage

Private Parking

Activities

Hair treatments

Haircut

Spa/Wellness packages

Personal trainer

Hair coloring

Indoor pool

Themed dinners

Fitness

Kids' club

Bike tours

Facial treatments

Cycling

Massage chair

Yoga classes

Pool table

Archery

Body wrap

Fitness center

Fitness classes

Sauna

Hiking

Horseback riding

Waxing services

Spa lounge/Relaxation area

Hairstyling

Spa facilities

Massage

Body treatments

Cooking class

Tennis court

Light therapy

Pedicure

Walking tours

Locker rooms

Solarium

Tour or class about local culture

Makeup services

Body scrub

Tennis equipment

Fishing

Indoor pool (year-round)

Manicure

Steam room

Happy hour

Beauty services

Skiing

Foot bath

Entertainment

Board games/Puzzles

Indoor play area

Outdoor play equipment for kids

General

Air conditioning

Pet friendly

Family rooms

Smoke-free property

Heating

Elevator

Facilities for disabled guests

Safe

Wifi in all areas

Soundproof rooms

Non-smoking rooms

Guest Services

Tour desk

Room service

Dry cleaning

24-hour front desk

Airport shuttle (additional charge)

Currency exchange

Pet bowls

ATM on site

Pet basket

Meeting/Banquet facilities

Express check-in/out

Business center

Car rental

Shuttle service

Suit press

Laundry

Airport shuttle

Baggage storage

Lockers

Fax/Photocopying

Valet parking

Daily housekeeping

Babysitting/Child services

Hair/Beauty salon

Private check-in/out

Packed lunches

Concierge

Shared lounge/TV area

Ironing service

Shuttle service (additional charge)

Invoice provided

Internet

Internet

Wifi

Free Wifi

Outdoors

Terrace

BBQ facilities

Outdoor furniture

Outdoor pool (seasonal)

Garden

Outdoor pool (year-round)

Outdoor pool

Sun deck

Security/Safety

Fire extinguishers

Smoke alarms

24-hour security

CCTV in common areas

Key card access

Security alarm

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Property cleaned by professional cleaning companies

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food can be delivered to guest accommodation

Physical distancing in dining areas

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Face masks for guests available

First aid kits available

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Process in place to check health of guests

Cashless payment available

Physical distancing rules followed

Contactless check-in/out

Skiing

Ski storage

Ski pass vendor

Spa

Heated pool

Kids' pool

Beach umbrellas

Swimming pool

Pool with view

Pool cover

Plunge pool

Beach chairs/Loungers

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed upon request and charges may apply.

If you arrive with children, please inform the property about their age. an extra charge will apply for children 6 years old and above. you can use the special requests box when booking or contact the property directly. please note that smoking is strictly prohibited in all areas and penalty fees apply. the hotel has the right to preauthorize the provided card at any time after confirmation. please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotel's availability; meals only). drinks are at a surcharge. please note that rates on 31 december include a compulsory new year's gala dinner for the number of people included in the reservation. we can accommodate one pet per room up to 10 kilos and charges will applied, please note that smoking is strictly prohibited in all areas and penalty fees apply, the hotel has the right to preauthorize the provided card at any time after confirmation, please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotel's availability; meals only). drinks are at a surcharge, please note that rates on 31 december 2023 include a compulsory new year's gala dinner for the number of people included in the reservation, we can accommodate pets up to 10 kilos and charges will appliedplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

License number: Б3-ВБ3-746-А1

Reviews

Value for money:

8.74

Location:

9.7

Staff:

9.33

Facilities:

9.34

Comfort:

9.39

Cleanliness:

9.43

Neli

Oct 2, 2025 07:00:00 AM

Review Score: 10

Bulgaria

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room Town View with King Bed Room Type: Triple Room Size: 36 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub General Safe, Air conditioning Media & Technology Telephone Outdoors Balcony Internet Wireless internet
Deluxe Room Mountain View with King Bed Room Type: Triple Room Size: 36 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub General Safe, Air conditioning Media & Technology Telephone Outdoors Balcony Internet Wireless internet
Deluxe Room Town View with Twin Beds Room Type: Twin Room Size: 38 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub General Safe, Air conditioning Media & Technology Telephone Outdoors Balcony Internet Wireless internet
Deluxe Room Mountain View with Twin Beds Room Type: Twin Room Size: 36 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub General Safe, Air conditioning Media & Technology Telephone Outdoors Balcony Internet Wireless internet

FAQ's

Is this Shiligarnika hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shiligarnika hotel?

Check-in time for Shiligarnika hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shiligarnika hotel have a swimming pool?

Yes, this Shiligarnika hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shiligarnika hotel?

Best-rates for the Shiligarnika hotel starts from $155 per night with includes Wheelchair Accessible, EV Charge Station, Skiing, Toiletries, Entertainment, Security/Safety, Pet Friendly, Balcony/Terrace, Sports/Activities, Guest Services, Bedding/Linens, Spa, Restaurant, Barbecue/Outdoor Cooking, Oceanfront, Air Conditioner, Ocean View, Wellness Facilities, Internet, TV, Accessibility, Business Services, Child Friendly, Transportation/Shuttle, View, Private Pool, Breakfast, Parking, Laundry, Fireplace/Heating, Bar, Pool with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Shiligarnika hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shiligarnika hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shiligarnika hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shiligarnika hotel?

Based on the information reported by the owner or manager, the Shiligarnika hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shiligarnika hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shiligarnika hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $155